Welcome to EDGE, the start of your journey

How to Order Your Starter Kit

Follow the steps below to order your starter kit or bundle through the North Yorkshire Council Stop Smoking Service.

View the steps
Ordering guide

Complete Your Order in Seven Simple Steps

Work through each step in order. The screenshots below show where to click and what to check before moving on.

1

Choose Your Starter Kit or Bundle

Navigate to the starter kit or bundle you would like to order. On the product page, click Create Bundle to begin.

Starter kit product page showing the Create Bundle button
2

Select Your Starter Kit Components

Choose the device included with your starter kit by clicking Select. Depending on the bundle, you may also be asked to select compatible pods and a charging cable.

Bundle builder screen showing the device selection step
3

Choose Your E-Liquids or Prefilled Pods

Select the e-liquids or prefilled pods included with your bundle. Use the Strength filter to narrow the available options, then choose your preferred flavours. Continue until the bundle is complete and click Add to Cart.

Bundle builder screen showing e-liquid selection and strength filter
4

Review Your Basket

Check that your starter kit or bundle has been added to your basket successfully. If you need to make any changes, you can return to the product page before clicking Check Out.

Basket page showing the selected starter kit and checkout button
5

Create an Account or Sign In

Sign in to an existing account or click Create Account if this is your first order through the portal. Follow the on-screen instructions before continuing with checkout.

Login page showing Sign In and Create Account buttons
6

Apply Your Discount Code

Enter the discount code provided by your stop smoking advisor into the Discount code box, then click Apply. Check that the order total updates before continuing.

Checkout screen showing the discount code field and Apply button
7

Complete Your Order

Review your order one final time and complete the checkout. Once the order has been placed successfully, you will see an on-screen confirmation and receive a confirmation email with your order details.

Order confirmation screen showing a completed order

Need Help With Your Order?

If you are unable to complete the process, contact your stop smoking advisor or use the support options available through the portal.

Contact support